Customer Information
Disconnection & Returns
Disconnection Fees
If your bill is not paid by the 20th, you will receive a disconnection notice on your next bill with a disconnection date. If your payment is not received by the disconnection date on your bill your water service will be disconnected and a fee of $85.00 will be applied to your account. To restore your water service, the past due balance plus the $85.00 must be paid. Payments for water services that are disconnected can only be made during business hours to restore the water connection.
Returned ACH / Check
In the event that your payment is rejected due to insufficient funds, you will be contacted to let you know it was rejected and charged a fee of $27.50. We will only accept cash or money order to pay the balance on your account. If you have had 2 returned ACH or Checks will no longer accept that form of payment from you.
If you have had 2 returned ACH or Checks, we will no longer accept that form of payment from you.
